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Since his parents are only teenagers in The Sims 3, neither Jordan or his wife are alive.
Life Leading Up to The Sims[]
Neither Jordan or any members of his immediate family exist in The Sims.
Life Leading Up to The Sim 2[]
Jordan's first and only appearance is in The Sims 2. He is introduced with his wife, with whom he has a daughter, Jada. He is the son of Isaac and Stephanie Ionello, and has close relations to the rest of the Ionello family. Although sharing the common Ionello traits, he has green eyes, which he gets from his mother. His father, by the time the storyline has caught up, has drowned before the beginning of the game.
Jordan and his wife's life was envied by the rest of the town, with both having profitable careers and a beautiful child. It stunned the rest of Pleasantview when it was revealed that social services had taken away their daughter Jada. Although the rest of Pleasantview, even the Ionello family, believes it was the parents insufficient care that lead to the removal of the child, Jordan and Geena are convinced it was the work of Lilith Pleasant, who recently got into several fights with Geena and Jordan.
The alliteration present in Jordan-Geena-Jada was completely unintentional.
Jordan having to keep strong during a heartbreaking time such as this is similar to what happened to his aunt Caridad's grandmother, Montana over three generations ago. She, too, had to deal with a depressed spouse after the loss of a child (in this case, two children).