The Sims 2: Open For BusinessEdit
Employees can be hired over the phone or computer. Sims can also be hired as employees by interacting with them directly, but they might refuse the offer unless their relationship with the hiring Sim is good. Hiring over the phone or computer provides a choice of six Sims to hire and displays their skills, talent badges, and starting salary. A business can employ up to 8 Sims. Members of the owner's household who are on the business lot can use the phone or computer to hire employees.
Sims that can be hired as employees may be either from the pool of townies (regular townies, Downtownies, Garden Club members, locals, tourists, and social group townies) or Sims that live in the neighborhood. When using the phone or computer to hire employees, Sims in any of those groups may appear in the hiring pool, and Sims in the family bin may also appear. If a Sim being hired already has a job, hiring that Sim will force them to quit their job.
Most of the time, when the Garden Club members, locals, tourists, or social group townies appear in the hiring pool, they will not have any talent badges at all. This could be advantageous or disadvantageous, depending on the player's view. They might require on-the-job experience in order to gain more advanced talent badges. On the other hand, if they do have talent badges, that will raise their required salary, even if those badges are not useful for the business.
After employees are hired, they can be called into work by using the open/closed sign. Once they arrive on the lot, they must be assigned a task. It's best to hire an employee that has the appropriate talent badges or skills associated with their assigned tasks. Sims with talent badges in their assigned tasks will perform those tasks better, while Sims with the appropriate skills will develop those talent badges faster.
Different skills help employees with different tasks.
- Cooking helps with running a restaurant, as chefs with higher cooking skills can prepare more meals with less risk of sending out burned food.
- Mechanical helps with Sims assigned to make robots or toys.
- Charisma helps with sales.
- Body helps with restocking and being a food server.[n 1]
- Logic helps with cashiers tending to cash registers.
- Creativity helps with flower arranging, pottery making, and sewing, as well as Sims working at DJ booths.
- Cleaning helps with giving makeovers, as well as cleaning up messes around the business.
Some job assignments, such as working as a barista or a bartender, aren't tied to any skill or talent badges, and there is no progression system in place for these jobs, so Sims will not gain any skills or talent badges nor get better at what they do at these positions.
Breaks and sending employees homeEdit
Giving employees a break is great for when they get hungry, bored, or have to go to the restroom. An employee's mood is symbolized in the small dot above their head. Yellow and red dots indicate employees in a bad mood; these employees should be put on break or sent home, or they may quit. If their mood is still red after they've been on break for a while, the best thing to do is send them home for the day.
Raising wages and promoting employeesEdit
Raising Wages - Changing an employee's wages is easy, and is important to keep employees happy as they gain skills and badge levels. Sims with higher skills and/or talents demand a higher salary, and Sims who are underpaid may refuse to come in. If employees are too underpaid, or underpaid for too long, they'll quit. If they are "fairly paid" they will stay longer.
Promoting (Community Business Only) - Promoting an employee to Manager allows a business owner to make a profit from a business without being at the business. Only employees with 5 talent points (Bronze Badge = 1, Silver Badge = 2, Gold Badge = 3) are eligible for promotion. Promotion is done by selecting a business owner, clicking on the employee, and selecting management/promote to manager. If FreeTime is installed, a playable employee who receives a hobby chance card outcome that results in a promotion will be promoted to manager even if he or she does not have 5 talent points. Once promoted, the new manager becomes selectable. Managers can be told to Mind the Store, meaning that a business owner need not visit the business for it to function.
Firing and laying off employeesEdit
Firing - Firing an employee is necessary when that employee is not doing his or her job properly, or is failing to follow instructions about basic procedures.
Laying off Employees - Laying off employees is the same as firing, but lets them down easy and does not make them angry with the Owner. Laying off is also useful for good employees that aren't needed anymore, or employees the Owner cannot afford to keep.
If a business has at least one manager, that business owner must check in with their businesses once a day to ensure that everything continues to run smoothly, or the business may not make a decent profit, or may even lose money. If a Sim owns more than one business with a manager, all businesses can be Checked at the same time. Checking In is done over the phone, by selecting the Business/Check in with Business or Check in with all Businesses. The Business Rank of a business determines how long it will take for a Sim to Check In - the higher the rank, the less time it will take to check in.
When playing a family in which one or more Sims is an employee, those Sims will work from 9am to 5pm (0900 to 1700), Monday through Friday, and will be paid a daily salary based on their hourly wages. They will receive paid vacation days, pregnancy leave, and parental leave on the same basis as Sims in regular career tracks. Like Sims in regular career tracks, they may bring other Sims home from work. While those Sims will also be employees, they may not be employed at the same business. If FreeTime is installed, they may receive work-related hobby chance cards.
Teenagers may also be hired as employees in an owned business. They will work from 3pm to 8pm (1500 to 2000).
List of EmployeesEdit
The Sims 3Edit
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The Sims 4Edit
The ability to create and maintain a business, including the ability to hire and manage employees, returns in Get to Work. It is used again in Dine Out to manage restaurants and in Cats & Dogs to manage vet clinics.
Hiring employees done by using the "Manage Employees" area of the Business Panel. The button will open up a window showing Sims who are employed by the business, and Sims available for hire. Both tabs show a picture of each Sim, along with that Sim's skills, and will show the skills needed for the job.
For retail employees, it will show work ethic (how well they will follow instructions), sales ability (talking to customers), and maintenance skills (cleaning, restocking, etc.). Retail employees will arrive at work, and must be assigned a job in one of those three areas by the owner of the business, or a member of their household.
For restaurant employees, there are three jobs: host, waiter, and chef. Each job has a separate tab on the lists of employees and Sims available for hire. All three jobs require two skills. Hosts will need comedy and charisma, waiters will need charisma, and fitness, and chefs will need cooking and mixology.
Employees can be fired at any time for any reason. Firing an employee who does not live up to expectations or will not do their job helps the business. Sometimes, the Sim who was fired will insult the employer, but even if they don't, firing an employee will always leave a negative relationship between the owner and employee.
In either type of business, employees will have moods that depend on how they're being treated and how long they work. The owner must pay close attention to their employees' thoughts when they are on the lot or at the owner's home. As in Open for Business, owners can promote or demote employees, which raises or lowers their level and salary.
Employees of retail businesses will have no primary role, until the owner assigns one. They can be assigned to chatting up customers, ringing up customers, restocking, or cleaning.
Employees of restaurants will get straight to work at the job they have been hired for. As they will often have low skills, they may be slower and make more mistakes. For example, hosts may take too long to seat customers, waiters may drop food, and chefs may cook poorly. However, owners can offer their employees money for training once their shift is over. This can be brief training (§150), standard training (§600), or extensive training (§1500). Once an employee has returned from training, their skills will have risen considerably.
Employee SatisfactionEditSometimes, an employee will be unsatisfied with their job. Owners or their household members can fix this by praising the employee for their work. Criticizing employees for their work will make them work better, but lower their mood. At times, praising an employee for their work isn't enough, and the employee will ask for a promotion. In this case, not promoting the employee will lower the employee's relationship with the employer, and the employee may even quit.
In both retail and restaurants, employee behavior is a reflection of four things: mood, skill, work hours, and pay/promotion.
Mood: Mood is very important for an employee. An employee's mood can affect how well they do their job, and could affect other customers' moods as well. Owners can improve an employee's mood by praising them or by telling them a joke to lift their spirits.
Skill: No matter how good an employee's mood is, they still need to have the skills required for their job. Improving an employee's skill can easily be done by having the owner give them money to train once they are off their shift. After a day, the employee will return to work with a higher skill.
Work Hours: After 8–10 hours on the job, employees will begin to feel tired, work and this will greatly affect their mood and skill. This can be tracked by monitored by the employees' thoughts. To make the employees feel happy, close the business for the day, which will make the customers and employees go home.
Pay/Promotion: Each employee gets a check at the end of the day. However, an employee's mood can drop if they aren't satisfied with the amount they are getting. Employees that feel underpaid may even quit. Giving an employee a promotion will give them better pay and make them more willing to come in every day to work.
Promoting and DemotingEdit
All employees start at level 1. All employees can be promoted a level, and all employees above level 1 can be demoted a level. and demoted a level. Employees can be promoted multiple times or demoted back all the way to level 1.
In retail businesses, employees start at §19/hour and go up to §51/hour or more when promoted. In restaurants, an employee's pay per hour is based on their job and job level. At level 1, hosts get §3, waiters get §2, and chefs get §7. At level 2, this goes to §6 for hosts, §5 for waiters, and §12 for chefs. At level 3, it's §12 for hosts, §9 for waiters, and §17 for chefs. Level 4 pays §20 for hosts, §16 for waiters, and §30 for chefs. Finally, level 5 pays §30 for hosts, §25 for waiters, and §50 for chefs.
Sims who are a part of the household that owns a retail business can do various jobs in that business. This is beneficial, as they don't need to be paid. It also allows the player to have more control over the business.
However, in an owned restaurant, the jobs of host, waiter, and chef, must be filled by hiring employees through the manage employees tab.