Eleanor Anjou is the late mother of Anne Norman and grandmother of Veronaville's Albany Capp. She died long before the start of the game.
Note: Eleanore was a Duchess of Gloucester. She appeared in the second part of Shakespeare's biographical play, Henry VI.
Resurrection tip
This Sim can be resurrected by fixing the package file to recognize them as a person. See this guide for more information. Character file: N103_User00019.package