User blog:OoppDecks/I need help with something.

I love playing The Sims just as any member of this wiki but I've run into a problem. The Origin account my games are at is virtually unusable for some moronic reason. The account has been messed up since early September this year and EA has been to absolutely no help. Though this may be because my situation is a little tough to describe. I've taken the liberty if producing a screenshot of how the situation looks in the hopes that somebody can help me. Please comment if you have a theory or has experienced this because it is really ticking me off.