User blog comment:Icecream18/Is there a way to get a certain service NPC?/@comment-24258073-20160116021728

It's not true, because there were times, one of which was quite recent, when I wanted to hire a specific Maid, and each time I got the wrong maid over the phone, I would reject them until my Sim called for a Maid, and the maid that I wanted to hire answered.