User blog comment:Lost Labyrinth/EA - Can they be trusted?/@comment-1970025-20111201152940

This letter has been sent to EA from the Swedish community because EA closed down our official The Sims 1/2/3-site (3 in 1-site) in July. They never said why or even gave us an apologize

"To whom it might concern,

The first Sims game came out in 2000, and in 2002, the official Swedish website of The Sims-franchise was launched, TheSims.se, and it quickly became one of the most popular communities in Sweden, with over a hundred THOUSAND members.

For nearly ten years, devoted Sims-fans could publish their The Sims stories, share tips and tricks in the game, have lively discussions about everything surrounding The Sims and its expansions. And offer help and support to new players. Ten years. A decade. That's 3650 days. 87600 hours. And hundreds of thousands members, writing and reading every day.

In the summer of 2011, the website was suddenly gone with NO information what-so-ever left for the confused members. After a month of complete silence, an "under construction" page replaced the Error-page, saying "Please try again later." Since the site needed to be updated (not much had happened with the layout and forums since 2004), a lot of members got excited and thought something big was coming.

Five months later, still nothing. Not even an excuse. All our stories, gone. All our forum posts, gone. A decade of information, commitment and love - GONE. And no explanation, not even an apology. It is your fans that pays your salary. It is the fans that makes the game what it is. Without us, you would be nothing. We deserve better than this.

You want us to move on to TheSims3.com. An American website were you can't even discuss The Sims and The Sims 2, and where you have to purchase The Sims 3 in order to become a member at all. None of our stories are there. None of our forum posts. It's a new, American website that has none of the commitment the Swedish fans harbored. (And it's full of bugs. Seriously. It's even worse than some of the expansions) You didn't even give us a chance to back-up our information we shared on TheSims.se. If you had listened, you would've known that we weren't interested in TheSims3.com.

You've betrayed us.

Granted, this might not mean anything to you. The Sims 3 is one of the best-selling games still. But we can assure you, this is not how you treat your customers and one day, you'll notice that without us - you're nothing. But then it will be too late.

So, please. We beg of you. Give us back our site so we can at least back-up our things. We think you, somewhere inside, know how much it means to us.

Regards, Members of the Swedish The Sims-community:
 * put list of names and membernames*" (I don't want to hang out peoples real names)