Forum:Face Disappears after "Grow Up"

I just acquired the Sims 2: Season expansion pack and now have a glitch that I've never seen before and couldn't seem to find with copious amounts of googling. Whenever a sim or pet grows up, their face disappears. Some hair frames where there would be a face and that's it. Empty space. In the actual gameplay, the sim appears normal. But in family pictures and the control panel at the bottom, whoever just grew up is forever doomed to facelessness. Is this a glitch that is common? Can it be fixed? Will uninstalling everything and reinstalling help? Or is this era of the game considered obsolete to the point that there is no hope of a fix?